RETAIL MOTOR INDUSTRY FEDERATION - SERVING THE MOTORING PUBLIC

Originally formed as the Motor Agents Association more than eighty years ago, the Retail Motor Industry Federation (RMI) represents the interests of thousands of retail businesses who are operating within or supporting the automotive industry.

Members of the RMI receive support from the Federation in their efforts to provide the highest standards of operation, which in turn benefits the retailer, their customers and the motoring public. Motorists can search for a RMI member online and then visit a garage near them knowing that the service they will receive has been tried and tested by the RMI inspectors.

To join the organisation, prospective members must surpass rigorous industry standards before becoming accredited. All RMI members are expected to maintain a high standard of service by providing suitable premises, equipment and trained personnel.

The RMI Code of Practice was drawn up in conjunction with the Office of Fair Trading. And as an added reassurance, any problems that cannot be solved through direct consultation can be forwarded to the RMI's National Conciliation Service who independently and impartially resolve any disputes.

Recognised as the definitive retail motor industry organisation, the RMI represents its members by lobbying Government, the European Commission, manufacturers and suppliers on important issues such as vehicle clocking, MOT testing, minimum wage, Vehicle Excise Duty and the environmental effect of the motor vehicle.

Its members include those involved in the selling or servicing of new and used vehicles and motorcycles, those supplying petrol and diesel, motor auctions, cherished number plates, carrying out MOT tests and providing training and specialist mechanical services.

The Retail Motor Industry Federatio...